Friday 27 October 2017

A NEW APPROACH TO ROAD SAFETY IN RURAL INDIA[1]


Road Safety is an area demanding more attention due to increased vehicle usage, high speed of traffic and ever increasing road network. There are large number of instances of reported road accidents due to ever-increasing number of vehicles, good network of rural roads constructed under PM Gram Sadak Yojna and sudden spurt in the cases of road rage. As per Government of India statistics, during last three years the number of accidents reported are about 5 lacs resulting into fatalities of more than 1.3 lacs every year. In 2016 more than 1.5 lac people lost their lives out of which about 92000 were killed in rural areas. Accidents carry high economic and social costs, which are not easy to ascertain. Generally the cost of road related injuries and accidents are assessed in terms of (a) medical costs (b) other costs related to administrative, legal and police expenditure (c) collateral damage in terms of damage to property and motor vehicle and (d) loss due to income foregone arising out of absence from work or impairment/disability or untimely death. Due to lack of sound social safety net, accident survivors often live poor quality of life and have to live with pain and suffering which are difficult to estimate. In developing countries like India, where there is very little asset ownership and lack of social support to families with impaired bread earner, accidents adversely impact the welfare of accident victims and their dependents.
Paradoxically, higher speed vehicles and better quality roads have their own contribution in increasing the number of serious accidents. However, with better design of vehicles there is a decline in fatalities vis-à-vis increase in number of vehicles. Even though length of motorable road has increased significantly during last 46 years (1970-2016), number accidents reported on every 10,000 kms of road have decreased marginally. However it is worrying that the number of accidents has almost doubled for every one lac population. It was 21.2 per one lac in 1070 but it has gone up to 39.6 by 2016. Number of victims getting killed or seriously injured in the accidents has also increased significantly for every one lac population. During the same period, number of injured has gone up from 13 to 39 per one lac of population. There are several causes of large number of accidents and fatalities. Road design and upkeep is one technical reason about which the engineering departments are already aware and initiate action as per the availability of the funds. One area where a lot of attention is needed is to train the drivers and road users about road safety. Generally advertising and other road safety campaigns are launched to create awareness about road safety but still a lot more is needed to be done. Road safety campaigns are primarily focusing on road users and drivers in urban areas. Despite having a significantly large road network in rural areas, huge number of vehicles commuting in rural areas and on rural roads, not much training and education efforts are made to train and educate the rural road users. With good network of rural roads, speed of vehicles has increased and so is the risk of accidents. Mixed vehicle use in rural areas and movement of animals on roads also causes accidents. Road traffic accidents kill more people around the world than malaria, and it is a big killer of young people aged five to 29[i].
Further, the mechanism to take care of road victims has not got the adequate attention. Often accident victims go unattended because people are scared to help the victims lest they should get involved in police case. These accident victims do not get timely medical attention for lack of suitable transportation, inadequate medical facilities in local hospitals and reluctance of the hospitals to admit them for want of upfront fee payment. There is a need for overcoming all these bottlenecks and integrating all these elements into a viable system that can provide a sustainable solution to this hitherto largely unattended problem.
Road accident victims are not covered under any immediate relief program/scheme of the government. Every case is dealt in isolation and support extended by government to victims also varies from case to case. In most of the cases, support reaches the victim only after the critical first 24 hrs of medical attention is already over. Saving life in an unfortunate happening of road accident by ensuring treatment in a state of the art hospital has financial implications. In order to provide relief to the victims, providing network of road side assistance helpline no. 108 is the first step. It must be duly supported with linkages to hospitals mandated to admit and treat the victims without bothering about payments to be received from the victim. Network of state of the art hospitals alongside the roads is the need of the hour. Empanelment of these hospitals for treatment of road accident victims with robust mechanism to monitor their performance in treating accident victims and facilitate reimbursement of their claims carries a lot of importance to make system sustainable in long run. Some projects in the county have made considerable headway in initiating the ex-ante measures such as road accident reporting, data analysis and engineering interventions. However, these measures have not been incorporated as standard business procedure across the states to derive maximum benefits from the learning.  Furthermore, in the unfortunate occurrence of a road accident, ex-post measures like timely rescue and treatment of accident victims in an appropriate hospital equipped for handling such accidents are not methodically integrated with a comprehensive road safety strategy. 
One possible ex-post measure that could be attempted is to create a Fund for treatment of road accident victims. The revenue streams for the medical treatment in this Road Safety Fund would primarily comprise of inflows from Motor Accident Compensation Tribunal (MACT) claims, which are paid to the victims by the insurance companies. There would still be a gap between the Funds required for medical treatment and the claims given by the insurance company. This viability gap has to be funded by the Government. It can do so by making budgetary provisions in the annual budget. Money spent on this will have positive impact on economy by bringing down the casualties and reducing the number of impaired workers due to accidents. A small fraction of tax collected on fuel may be ear marked for this purpose. In this direction, Road Accident Fund of South Africa[ii] is a good model to follow. In India also, the proceeds from the small part of tax imposed on fuel can straight way flow into the Road Safety Fund. Apart from this receipt, other stream of receipts would not reach to fund in time. Receipts coming from MACT or insurance companies would realize much later whereas the expenditure incurred on accident benefits happens immediately after the accident. While the medical expenses have to be paid up-front, there is a considerable delay in settlement of accident claims by the tribunals. This Fund could pay upfront for accident victims’ treatment in an appropriate and empanelled hospital, equipped for treating such cases, with recoupment to the Fund from the MACT award at a subsequent date. Asset management to make the Fund viable and sustainable, verification of claims of hospitals and mechanism to release payments to hospitals in a time bound manner is necessary to make this process effective.
In order to handle the issue of road safety in rural areas, it is desired to have a multi-pronged strategy based on 4 ‘E’s viz. Education, Engineering (both of roads and vehicles), Enforcement and Emergency Care. In this direction following need to be addressed and taken forward:
1.      Rural road design and identification of black spots in rural roads: Rural roads constitute more than 61% of total road network of the country. Rural roads, in many cases have been constructed by upgrading the mud roads or kuccha narrow pathways constructed in the village to facilitate movement of animals and people to farms and back to their homes. Utility of such roads was very different from the roads now constructed. Such roads, when get converted into bitumen or RCC roads with very good motorabilty, the vehicle movement on such roads are facilitated significantly. Speed goes up and so are the chances of accidents. Many roads have alignment issue, many are not designed to handle speed of more than 40-50 kms due to presence of blind turns, narrow culverts, animal movements etc. Most of the roads are designed to handle light vehicles where as heavy vehicles have started using these roads due to their better riding quality and less traffic. This not only causes extensive damage to the life and surface of the road but increases the chances of road accidents on these roads. Large number of rural roads has been constructed with a lot of focus on quality of material and riding comfort. Road safety has not got the commensurate attention, it deserves. Further no comprehensive study has been conducted to assess the black spots in rural roads, conduct road safety audit and work on them to improve road safety standards of these roads. For the existing roads, comprehensive road safety audit shall be done and alignment and other changes be effected in a phased and planned manner. Currently road safety audit is at nascent stage and that too only a small stretch of highways have been covered. For new roads, design of roads must be prepared keeping in mind the connectivity to village and growth in high speed vehicles, road safety concerns etc.
2.      Awareness about road use, signage, speed and safety: Creating awareness is the best way to increase road safety. For road safety awareness among the general public, the Government and civil society has been undertaking various measures “in the form of telecasting/broadcasting of T.V. spots/Radio jingles, display of cinema slides, hoardings, organizing Road Safety Week, seminars, exhibitions, all India essay competition on road safety, printing of handbills/stickers, posters, etc., containing road safety messages for various segments of road users viz. Pedestrians, cyclists, school children, heavy vehicle drivers, etc. , painting on road railings on themes of road safety, road safety games, calendars depicting road safety messages, etc.”[iii] Efforts of creating awareness have inherent bias in favor of urban areas, even though large number of accidents is happening in rural areas. There are fatal accidents happening in rural areas and many accidents take place due to unacceptable behavior of the drivers or the road users.



Rural Road accident statistics of 2016
Number of accidents in rural roads
216,638
Number of persons killed
56,643
Number of persons injured
220,868
                                                                                 Source: Ministry of Road Transport and Highways, Government of India
These accidents may definitely be brought down by imparting elementary level of awareness about basics of road safety to rural road users. There is a need to engage rural populace in this exercise to have maximum impact on road safety.
Panchayati Raj Institutions (PRIs) to be involved in conducting training for driving licenses and road safety: PRIs are the ideal institutions to train rural people about road safety. Unless learning comes from grass root level, its propagation will be slow and fatal accidents would keep happening in large numbers. PRIs have enormous potential to create awareness among the villages and this must be exploited in a professional manner. Panchayats may play a very important role in convincing two wheeler drivers and riders to wear helmet and not use mobile while driving. This will bring down fatalities in road accidents in rural areas. If standard procedure of road safety training is made available to GPs and it is included in the regular transaction of activities of the GPs, it would get ingrained in the culture of villages. PRIs should be provided with funds and functionaries to create awareness. Further, apart from creating awareness and imparting education about road safety, it may be considered to delegate the powers to PRIs to issue temporary driving licenses for driving agricultural vehicles such as carts, tractors and non-motorised vehicles, e-rickshaws as well as two wheelers. To begin with, even a different category of diving license may be considered eg. learner’s license valid in the district of PRI and valid for select types of vehicles popularly used in rural areas. Transfer of this function will definitely empower panchayats and enhance their revenue generation potential. Gradually, it may be considered to delegate the powers to panchayats to impose penalty and fines on non-compliance of traffic rules, including provisions related to upkeep of vehicles. Further, if panchayats will have the power to issue license, it would definitely create awareness about traffic rules among the elected representatives and functionaries working in the panchayats.

Table: Main causes of serious accidents in India
Cause of Accident
Number  of accidents (% age)
Number of people Killed (% age)
Number of people injured   (% age)
Fault of Driver of motor vehicle
4,03,598 (84.0)
1,21,126 (80.3)
4,14,785 (83.9)
Fault of Driver of non-motorized vehicle
6,546 (1.4)
2,250 (1.5)
7,620 (1.5)
Fault of Pedestrian
8,298 (1.7)
3,091 (2.0)
7,465 (1.5)
Fault of Passenger
5,200 (1.1)
2,181 (1.4)
4,535 (0.9)
Mechanical Defect in motor vehicle
6,688 (1.4)
2,823 (1.9)
6,956 (1.4)
Engineering/ Designing fault of Roads
1,289 (0.3)
589 (0.4)
1,217 (0.2)
Defect in road condition (surface of roads/surface condition of roads)
7,158 (1.5)
2,983 (2.0)
6,579 (1.3)
Stray Animal
1,604 (0.3)
629 (0.5)
1,307 (0.3)
Poor light condition
3,833 (0.8)
1,631 (1.1)
4,477 (1.0)
Other causes
20,858 (4.3)
7,312 (4.8)
23,380 (4.7)
Causes not known
15,580 (3.2)
6,170 (4.1)
16,303 (3.3)
Total
4,80,652
1,50,785
4,94,624
Source: Ministry of Road Transport and Highways, Government of India

Common causes of accidents are negligence or fault of drivers, fault of pedestrian, stray animals, fault of non-motorised vehicles etc. It is evident that most of the reasons of accident are common and more pronounced in rural areas than in urban areas. It may also be noted that all accident cases of rural areas are not reported. Only accidents with fatality or grievous injuries get reported. Hence, data of accidents are not very exhaustive. It is certainly on the lower side at least for the rural areas. Good training of drivers at entry level (when they start learning to drive in villages and try their hands on motorcycles and tractors). If PRIs may be given the resources to conduct training and delegated power to issue learners’ licenses for the residents within their jurisdiction, it would create awareness and produce responsible drivers.
Chart: Major reasons of accidents in India in 2016
Cause of Accident
Number  of accidents (% age)
Number of people Killed (% age)
Number of people injured   (% age)
Fault of Driver of motor vehicle
4,03,598 (84.0)
1,21,126 (80.3)
4,14,785 (83.9)
Fault of Driver of non-motorized vehicle
6,546 (1.4)
2,250 (1.5)
7,620 (1.5)
Fault of Pedestrian
8,298 (1.7)
3,091 (2.0)
7,465 (1.5)
Fault of Passenger
5,200 (1.1)
2,181 (1.4)
4,535 (0.9)
Mechanical Defect in motor vehicle
6,688 (1.4)
2,823 (1.9)
6,956 (1.4)
Engineering/ Designing fault of Roads
1,289 (0.3)
589 (0.4)
1,217 (0.2)
Defect in road condition (surface of roads/surface condition of roads)
7,158 (1.5)
2,983 (2.0)
6,579 (1.3)
Stray Animal
1,604 (0.3)
629 (0.5)
1,307 (0.3)
Poor light condition
3,833 (0.8)
1,631 (1.1)
4,477 (1.0)
Other causes
20,858 (4.3)
7,312 (4.8)
23,380 (4.7)
Causes not known
15,580 (3.2)
6,170 (4.1)
16,303 (3.3)
Total
4,80,652
1,50,785
4,94,624
3.      Communication System: It is often noticed that road accidents’ victims suffer most during the golden period of their survival due to lack of communication facilities. A mechanism to facilitate communication with victims of road accidents needs to be developed. One method could be to develop linkages with mobile operators to extend the emergency contact facility to control rooms of patrol vehicles and ambulance in the region. A system may be developed whereby the victim presses the emergency contact button and the message may get flashed to the nearest control room of traffic management setup. From there, based on the location of the victim (which may be identified through the location of the mobile) ambulance may be deployed by road safety setup, if the call is related to road accident. Now there are control rooms in place and good number of ambulances has also been provided atleast in cities and on highways. Once the ambulance moves to accident site message may be electronically flashed to nearby hospitals about the possible accident victims approaching the hospital. This information will provide ample time to the hospital to take advance action to treat the accident victim. Ambulance, after picking up the victim may report to the control room or road safety setup, which may then log the accident status with police authorities and road safety Fund. Thus, through electronic methods, inter-linkages may be developed and advantages of technology may be derived to provide treatment to accident victims. In order to facilitate this inter-linkage, mobile/telephone operators need to be taken on board and connectivity be mapped with road safety setup.

4.      Hospital System: Ministry of Road Transport has done a comprehensive study of the system of road safety after Supreme Court directed it to handle the insurance and other road safety issues in a judgment passed on a PIL. Study highlighted that there is a need to lay down guidelines for establishing and upgrading trauma care systems at all levels including district hospitals and tertiary care medical college hospitals and creating a grid of medical, allied medical and rehabilitation facilities to provide first aid, care during transportation, emergency care in the hospital and rehabilitation. The hospitals providing medical treatment for accident victims should be empanelled based on the facilities that they possess. There should be comprehensive and transparent criteria for empanelment of these hospitals specifying thresholds in terms of bed capacity, medical/surgical facilities, medical/paramedical staff strength, diagnostics and radiological capacities. These hospitals should agree to cost of packages for each identified medical/surgical intervention/procedure as approved under the scheme. An MOU may be signed with the empanelled hospitals to treat the road victims through cashless settlement mechanism. The Fund may utilize the services of Third Party Administrators (TPAs) which may be traditional TPA or any other institution assigned the task of managing claims on behalf of road safety set up for claims processing.
5.      Claim Settlement System: Once the accident victim is admitted in the hospital, system should be enabled in a manner whereby the hospital would provide cashless treatment. The details of the beneficiary and the treatment given would be recorded in the hospital database. Demographic details, including adhar no. will be captured and identity of the victim shall be established in due course. The hospital would periodically upload beneficiary details and complete transaction details to TPA server. Claims would be processed in TPAs office and statement would be prepared and sent to the Fund at a regular interval. Based on this statement, the Fund would make payment to TPA. The TPA would settle the claim of the empanelled hospital. If treatment is not covered within the pre-defined packages, pre-authorization is obtained from the TPA by the hospital before proceeding with the treatment.

6.      Mechanism for audit of claims: There should be an elaborate system of auditing medical claims raised by the hospitals. The basic purpose of the claims’ audit is to investigate potential mis-billings, frauds and analysis. The idea is to (i) ascertain the credentials of the accident victims and corroboration of accident details with the information available in the ICT systems, (ii) verify that the services charged have actually been rendered, (ii) see the pattern and nature of accidental injuries and claims thereof and (iii) analyse and then assess the expenditure as per demographic profile of the victims. This would mean that there is comprehensive systems of records/documentation which is regularly cross-checked by independent auditors and advises are received for further improvement in the system. It should also ensure that pre-authorization has already been taken in case services beyond the approved packages have been rendered.
7.      Mechanism for insurance claim cases: Individuals in many cases may not be very keen on pursuing the case as the treatment has been provided by the Fund. Hence, it is imperative for the fund management to take up the insurance claim cases and follow them up till the award is delivered and Fund is recouped. For this purpose, the Fund management could utilize the services of reputed law firms on commission basis.
8.      Fund flow assessment: The Fund would receive periodic returns from TPAs regarding hospital claims. It will also receive regular returns regarding insurance reimbursements. Based on these, there would be continuous assessment of Fund flow. The projections of deficit in the Fund so arrived at, would form the basis for raising demand with the State/ Centre for recoupment of the Fund.

9.      Administrative arrangements: An SPV needs to be constituted for operating the fund and for carrying out the functions of coordination with various stakeholders like hospitals, TPAs, auditors, legal firms and Government bodies. There will be a Fund Manager who will be responsible for the fund management, which will include deployment of surplus funds, cash flow management, fund projections and advising on mechanism of raising funds.

10.  Legal and Policy matters: In order to make this system operational there may be a requirement to carry out amendments in Motor Vehicle Act, Laws and Rules related to Insurance of motor vehicles and road accident victims. Changes required in the legal and policy matters affecting the above mechanism have to be studied in detail and revamped law need to be passed for the benefits of the road users.

It is high time that rural India is accorded importance in road safety bring down casualties and loss of bread earners. A comprehensive approach to handle road safety, both ex ante and ex post facto is needed with rural focus. Most of the drivers come from villages. Unless they are trained and made aware of road safety and trained to become responsible road users, number of accidents in the country would not come down. People in the cities are much aware of road safety due to continuous campaign launches in different media and presence of police and imposition of fines on traffic violations also brings in coercive learning measures. In rural areas, people don’t get these many opportunities of learning and drivers are generally thrown on highways to learn the trick of road safety while driving and experimenting. Such approach is very unprofessional and undesirable. A professional approach to handle this issue needed to bring down casualties in India in the decade (2011-20) of Action on road safety declared by the United Nations.



[1] Article by Mr.Ajay S Singh, ICAS. Mr.Singh is currently working as Chief Controller of Accounts for Ministry of Rural Development, Ministry of Panchayati Raj and Ministry of Drinking Water and Sanitation of Government of India.




[i] Global status report on road safety 2015, World Health Organisation (WHO), http://www.who.int/violence_injury_prevention/road_safety_status/2015/en/
[ii] https://www.raf.co.za/Product-and-Services/Pages/Road-Safety.aspx
[iii] Road Accidents in India-2016, report of Ministry of Road Transport and Highways, Government of India


Bibliography:

1.       Global Plan for the Decade of Action for Road Safety, 2011–2020. Geneva, World Health Organization, 2011 (www.who.int/ roadsafety/decade_of_action/plan/plan_english.pdf, accessed 24 January 2013).
2.       Global status report on road safety: time for action. Geneva, World Health Organization, 2009 )www.who.int/violence_injury_ prevention/road_safety_status/2009/en/index.html, accessed 25 January 2013).
3.       Global status report on road safety 2015, World Health Organisation (WHO), http://www.who.int/violence_injury_prevention/road_safety_status/2015/en/

4.       Transport Planning and Traffic Safety: Making Cities, Roads, and Vehicles Safer edited by Geetam Tiwari, Dinesh Mohan, CRC Press, USA

5.       Modi’s idea of India (2014), Sarvanam Thangadurai, Jayaa Prints, India

6.       Draft interim Report of the Group of Ministers, constituted by the Ministry of Road Transport & Highways (2016), Government of India, http://morth.nic.in/showfile.asp?lid=2194

7.       National Road Safety Policy (2010), Ministry of Road Transport and Highways, Governemnt of India, http://morth.nic.in/showfile.asp?lid=388